what is the nature of communication
A written notice sent by manager to the employees to work seven days a week instead of six can be implemented when everybody has read and signed the notice. For communication to occur there must be a two-way interchange of feelings, ideas, values; clarification of signals; and a fine-tuning of skills. Communication has a symbolic nature and is an act of sharing one’s ideas, emotions, attitudes, or perceptions with another person or group of persons through words (written or spoken), gestures, signals, signs, or other modes of transmitting images. Right from the time a child is born, communication plays an important role in his life. Like a radio, human transmitters and receivers have channels. Official information and decisions follow this channel of communication. Key Points. Roughly, we can define communication as a shared meaning between two or more individuals. It can communicate some human feelings more accurately than those of other methods of communication. The phone also has more impact and a sense of urgency than written communication, but not as much as a meeting. He is not selective about passing the information. The choice of a channel may affect the quality of the communication and, in turn, the degree to which the receiver will respond to it. They say: “Here’s what it feels like to me. Vertical communication represents flow of information from one level to the other in the organsational hierarchy. It can be downward and upward. It is, therefore, difficult to hold responsibility for spreading false information. 6. It connects people in the organisation and transmits information in every direction: vertical, horizontal and diagonal. Communication is effective when sender and receiver develop mutual understanding of the subject. It is the process of exchanging information and feelings between two or more people and it is essential to effective management.” — Terry and Franklin, “Communication is the sum of all things one person does when he wants to create understanding in the mind of another. No communication ever travels from sender to receiver in the same shape intended by the sender. 7. Intensive Interaction activities can positively employ this channel. 5. Whenever people get together to communicate with one another, two factors are always present. Commitment to organisational objectives: Managers who follow an effective system of communication understand employees’ needs, adopt suitable motivators to satisfy them, appraise their performance and provide them regular feedback. In this chain, information is passed randomly by one person to others. 3. The problem is that each of us has different barriers, and we don’t usually know what kind of noise the other person is hearing. To insure that messages are understood on the phone, you may want to ask for feedback and check to make sure the communication link is complete. Receiver is the person or a group of persons to whom the message is conveyed. Means of unifying organisational activities: Communication unifies internal organisational environment with its external environment. They do not get to talk to each other personally. Communication is the act of one or more persons conveying information to someone else. Communication has a symbolic nature and is an act of sharing one's ideas, emotions, attitudes, or perceptions with another person or group of persons through words (written or spoken), gestures, signals, signs, or other modes of transmitting images. The desire to socialize and get formed into organised groups necessitates the need for communication. It is an important and spontaneous outgrowth of formal channels of communication. Substance to organisational existence: Obtaining information to make plans, making members aware of authority-responsibility structure, position in the organisational hierarchy, coordinating their activities is the essence of organisational survival and growth. When the communication climate is positive, it’s easier for us to communicate, solve problems, reach decisions, and express thoughts and feelings. Control is possible when managers assess subordinates’ performance, correct and prevent deviations and provide them regular feedback of performance. In other words, your first reaction will be to evaluate it from your point of view, and approve or disapprove what the other person said. It is the reversal of communication process where receiver becomes the sender and sender becomes the receiver. Internal functioning of an enterprise: Managers interact with parties internal to business enterprises. Different people may-interpret the same information in different ways. To understand communication theory we need to understand the nature of communication. Account Disable 12. A tells something to B who tells it to C, C to D and so on till the information finally reaches the person concerned, say, J. Regular feedback can improve the organisation’s state of affairs. The code should be appropriate to the situation, that is, interpreted by the receiver in the manner intended. The major barrier to communication is our natural tendency to judge, evaluates, approve, or disapprove the other person’s statements. through grapevine. Planning requires extensive environmental scanning and information about internal and external organisation elements. Transmission involves selecting the medium or channel of communication. In response to receiver’s understanding and suggestions on the message, sender can adjust the subsequent messages. He must arrange the ideas in a manner that can be understood by the receiver. It is not merely issuing orders and instructions. our editorial process. While communicating with subordinates, managers should maintain closeness with them. Richard Nordquist. The following points highlight the importance of communication: Planning is the basic function of management. Decoding means giving meaningful interpretation to the message. Communication is a process that connects the sender with the receiver of the message. Do your clothes and posture reflect a person of high quality or one of the sloppy habits? The telephone is appropriate when communicating simple facts to a few people. The receiver receives the message and is known as communicate. They understand their job positions better and, thus, perform better. When this occurs, the normal person will believe what they see, not what they hear. Your reply will probably be either approval or disapproval of the attitude expressed. Employees are motivated to work if their needs are satisfied. Communication is a process. You deal daily with peers, outside groups, customers, employees, and managers and you must have a good communication style. Do you see what I mean? This increases industrial production. They remember and imagine things by what they look like. As information passes through a number of levels, it is a time-consuming channel of communication. It flows in every direction – vertical, horizontal and diagonal. The information is related to goals, policies, directions, instructions etc. It possesses all the features of great communication.But there are some unique characteristics of mass communication.The nature of mass communication can be divided into three types which are as follows: Formal communication channel cannot be avoided. Auditory people remember and imagine things by what they sound like. However, two-way communication should be used constructively. Some people are kinesthetic-they store touch sensations. Communication helps managers know needs of their employees so that they can adopt suitable motivators and inspire them to develop positive attitude towards the work environment. 3. The receiver must, therefore, be familiar with the codes and symbols used by the sender. More effective the communication system, more accurate will be the information. Communication is the art of how communicators use knowledge of different fields of study like anthropology, psychology and sociology. That was a weighty issue.”. Meaning of Communication 2. It also allows the receiver to clear doubts on the message, ask questions to build his confidence and enables the sender to know efficiency of the message. It is an unofficial channel of communication that arises out of socio-psychological needs of people to interact with each other. It smoothens managerial operations by facilitating planning, organising, staffing, directing and controlling functions. 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